Privacy Policy

1. Purpose

Integrity Solve respects your privacy and is committed to protecting personal information we collect and hold. danielbaulch.com is operated by Integrity Solve as the platform for Daniel Baulch's speaking, media and public commentary work. This Privacy Policy explains how we collect, use, disclose, store and manage personal information when you interact with this website, our enquiry and booking forms, our customer relationship management systems, email, phone, social media, events and related services.

2. The information we collect

We may collect personal information that is reasonably necessary for our business activities, including: your name; email address; phone number; business, organisation or event name; job title or role; the nature of your enquiry, including whether it relates to speaking, media or commentary; information you provide in enquiry forms, booking forms, downloads or consultations; records of communications with you; and website, device and usage information such as IP address, browser type, pages viewed, referring pages and interaction data collected through cookies, pixels, tags and similar technologies.

If you provide us with personal information about another person, you should ensure you are authorised to do so.

3. How we collect personal information

We may collect personal information directly from you when you complete an enquiry form, book a speaking engagement or briefing, download a resource, or communicate with us; through third-party platforms and tools that support our operations, including HubSpot and Microsoft Outlook Bookings; automatically through this website using cookies, page-view tracking and similar technologies; and from publicly available sources or trusted third parties where lawful and appropriate.

4. Why we collect, hold, use and disclose personal information

We may collect, hold, use and disclose personal information to respond to speaking, media and commentary enquiries; administer bookings, briefings and appearances; send requested resources, guides or materials; manage relationships with event organisers, producers, journalists and professional contacts; understand which topics and content are of interest so we can make what we publish more useful; maintain internal records; comply with legal, regulatory and contractual obligations; and protect our lawful interests and the integrity of our business systems.

5. Direct marketing

We do not add you to marketing communications simply because you have made an enquiry. Where you have consented, or where otherwise permitted by law, we may send you occasional updates about publications, events, appearances and related material. You can opt out at any time using the unsubscribe link, by replying to any message, or by contacting us directly.

6. Cookies, analytics and tracking technologies

This website uses HubSpot's tracking code, which sets cookies to record the pages you visit and how you arrived at the site. We use this to understand which topics, articles and speaking subjects draw interest, and to improve what we publish. If you submit an enquiry, the browsing history recorded against your browser may be associated with your contact record so we can understand the context of your enquiry.

You can manage or block cookies through your browser settings. Disabling cookies may affect the functionality of parts of this website.

7. Disclosure of personal information

We may disclose personal information to third parties where reasonably necessary for our operations, including IT, CRM, hosting and software providers; analytics providers; email, booking and scheduling providers; contractors, consultants and professional advisers; and regulators, law enforcement agencies, courts, tribunals or government bodies where required or authorised by law.

We do not sell personal information.

8. Where your information is stored

Enquiry submissions and website analytics are stored in HubSpot, our customer relationship management platform, hosted in HubSpot's Australian (AP1) data region. Some other third-party providers we use may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure personal information is handled in a manner consistent with applicable privacy obligations.

9. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. Measures may include access controls, secure platforms, user permissions, authentication controls, monitoring, contractual safeguards with service providers, and secure disposal practices where appropriate.

No method of transmission over the internet or electronic storage is completely secure. While we take reasonable steps to protect information, we cannot guarantee absolute security.

10. Access and correction

You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, contact us using the details below. We may need to verify your identity before processing the request.

11. Complaints

If you have a complaint about how we have handled your personal information, please contact us in writing using the details below. We will review your complaint and respond within a reasonable period. If you are not satisfied with our response, you may be able to lodge a complaint with the Office of the Australian Information Commissioner.

12. Anonymity and pseudonymity

Where lawful and practicable, you may choose not to identify yourself or may use a pseudonym when dealing with us. However, in most cases we will need your real contact details to respond to a speaking or media enquiry.

13. Third-party links and platforms

This website contains links to third-party websites and services, including social media platforms, booking tools and media outlets. We are not responsible for the privacy practices of those third parties. You should review their privacy policies separately.

14. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on this website with the effective date shown at the top.

15. Contact us

If you have any questions, requests or complaints regarding this Privacy Policy or your personal information, please contact: